Tag Archives: Customer Service

No Brainer Customer Service

February 16, 2011 by Ron Dawson 5 Comments

In today’s highly competitive economy, I’m always shocked when business offer terrible customer service. It seems to me that some things are just no-brainers. For example: This past Saturday I went to Autobell car wash with a Groupon print out. They guy there told me that I didn’t print out the right certificate (I printed [...]

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Business
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Don't Be The Other Guy

October 18, 2010 by Ron Dawson 4 Comments

So, I’m at a local auto garage to get an emissions test for my car since I’ve been stopped by cops twice in four days for an expired tag (the first cop gave me a ticket the second let me go.) Like I said, I’m at this garage and I go up to the first [...]

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Business
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Our New Website – Finally

August 13, 2009 by Ron Dawson 9 Comments

In the seven years we’ve been in business, I think we’ve updated our website as many times (if not more). Our latest incarnation is now live, and we’re loving it. We knew we wanted something that would be simple, clean, easy to navigate, sophisticated, easy to update, and reflected our new branding well. We also [...]

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Business
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Customer Service Counts, So Why Do Airline Suck at It?

June 1, 2009 by Ron Dawson 4 Comments

Maybe it’s just the airlines I fly, but lately I’ve been really unimpressed with the level and quality of service from them. Just this past Friday I was scheduled to do a shoot in Canada. I arrive a little over an hour before my flight, I’m getting checked in, and the ticket agent asks me [...]

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Business
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