A few months ago my friend, colleague, and amazing photographer Benjamin Edwards asked if I would create a video for him to share as part of his presentation at Kevin Kubota’s summitUP workshop. He wanted me to comment and share my take on what it means to be a success. With over 20 years in [...]
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Tag Archives: Starbucks
Are you providing an “experience” for your clients?
January 6, 2009
5 Comments
Dr. Joseph Michelli is a world renowned speaker, consultant and author of the critically acclaimed “The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary.” I wanted to share with you one simple concept he talks about that I think is vital for small business owners. And that is the power of creating an experience [...]
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shawnreeder: Thank you so much for having me Ron! It was an hon...
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Ron Dawson: Thanks so much Matt. Means a lot coming from the l...
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Matt Rollins: Fantastic, Ron. You went for it, and it shows....
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Phil Stevens: Great idea. I want two....
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