Wherein I tell you a somewhat comedic adventure to get a new pair of glasses without breaking the bank, and learning a valuable customer service lesson.Read more "Customer Service and The Miracle on 34th Street Effect"
In today’s highly competitive economy, I’m always shocked when business offer terrible customer service. It seems to me that some things are just no-brainers. For example: This past Saturday I went to Autobell car wash with a Groupon print out. They guy there told me that I didn’t print out the right certificate (I printed […]Read more "No Brainer Customer Service"